Privacy Policy

This policy explains how Private Buddha collects, uses, and protects personal information when you visit the website, contact us, or request a private dining reservation.

Information we collect

• Contact details, including your name, email address, telephone number, and optional WhatsApp number.
• Reservation details, including the event date, guest count, menu choices, dietary requirements, allergies, occasion, and special requests.
• Service-location details, including the address, town or area, map pin, coordinates, access notes, and calculated travel distance.
• Payment and booking information, including the reservation reference, amount, payment status, and transfer confirmation. We do not ask you to submit online-banking credentials through this website.
• Technical and security information, such as an IP-address hash, browser request data, and essential anti-forgery or session information.

How we use your information

We use personal information to respond to enquiries; prepare, administer, and fulfil reservations; calculate availability, pricing, and travel; send booking and payment communications; manage cancellations and refunds; protect the website from abuse; maintain business and accounting records; and comply with legal obligations.

We never sell or share your data

Private Buddha will never sell, rent, trade, or share your personal information with another organization for its own use, advertising, or marketing. Carefully selected service providers may process only the minimum information needed to operate Private Buddha—for example, website hosting, transactional email, maps, route calculations, and payment administration. They act on our behalf and are not permitted to use your information for their own purposes. We disclose information to an authority only when legally required.

Maps and external services

The booking form uses mapping services to select a location, obtain address information, and calculate road distance. Those services may process the map coordinates and technical request information under their own privacy terms. Links to third-party websites are governed by the privacy policies of those websites.

Retention

We retain enquiry and reservation information only for as long as reasonably needed to provide the service, resolve disputes, prevent fraud, and meet accounting or legal requirements. Information that is no longer required is deleted or anonymized where practical.

Security

We use reasonable technical and organizational safeguards designed to protect personal information. No internet or storage system is completely secure, so absolute security cannot be guaranteed.

Your choices and rights

You may ask to access, correct, or delete your personal information, or object to certain uses of it, subject to applicable law and any information we must retain. You may also ask questions about this policy through the contact page. We may need to verify your identity before completing a request.

Updates to this policy

We may update this policy when the service or legal requirements change. The effective date shown at the top identifies the current version.